Terms of service
TERMS OF SERVICE
Last updated: September 20, 2026
Welcome to CLEVERMIVAN. These Terms of Service govern your use of the CLEVERMIVAN website and your purchase of products from our store.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. GENERAL CONDITIONS
You must use our website only for lawful purposes and in accordance with these Terms of Service.
You must not use our website or products for any unlawful, fraudulent, abusive, or unauthorized purpose.
We may update or modify our website, products, services, or content from time to time. Changes to these Terms of Service will not affect orders that you have already placed unless required by applicable law.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.
Colors and appearance may vary depending on your device or screen settings, and minor variations may occur between product images and the actual product.
We may correct errors, inaccuracies, or omissions in product information when identified.
Nothing in these Terms of Service limits any legal rights you may have if a product does not match its description, is defective, or otherwise fails to meet applicable consumer guarantees or legal requirements.
3. PRICES AND AVAILABILITY
Prices displayed on our website may change from time to time.
We may limit quantities available for purchase or discontinue products.
If an obvious pricing, product, or availability error occurs, we may contact you to clarify the error or, where permitted by applicable law, cancel the affected order and provide an appropriate refund.
We will not use these rights to avoid any consumer rights that cannot legally be excluded.
4. ORDERS AND PAYMENT
By placing an order, you confirm that the information you provide is accurate and complete.
After you place an order, you will receive an order confirmation.
An order confirmation acknowledges that we have received your order. Acceptance and fulfillment of your order remain subject to product availability, successful payment, and any applicable legal requirements.
Payment must be successfully received before an order can be processed.
If we are unable to fulfill an order after payment has been received, we will notify you and provide an appropriate refund where required.
5. SHIPPING AND DELIVERY
Orders are processed within the timeframe stated in our Shipping Policy.
Shipping times provided on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Delivery may be affected by factors including carrier delays, customs processing, weather, public holidays, transportation disruptions, or other circumstances outside our reasonable control.
Tracking information will be provided after your order has been shipped.
Please refer to our Shipping Policy for detailed information about processing times, estimated shipping times, tracking, customs, and delivery.
6. RETURNS, REFUNDS AND CONSUMER RIGHTS
Our Refund & Returns Policy explains the conditions and process for requesting a return, cancellation, replacement, or refund.
Nothing in these Terms of Service limits, excludes, or modifies any consumer rights, guarantees, remedies, or protections that cannot legally be excluded or limited.
If a product arrives damaged, defective, faulty, incorrect, or does not meet applicable consumer guarantees, please contact us so that we can assess the issue and provide an appropriate solution in accordance with applicable law.
Change-of-mind returns are subject to our Refund & Returns Policy and the laws applicable to your purchase.
7. ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate information for purchases made through our store.
You are responsible for keeping your contact and order information accurate so that we can process your order and contact you when necessary.
8. THIRD-PARTY SERVICES
Our website may use third-party services, applications, payment providers, shipping providers, tracking services, and other technology providers.
These third parties may have their own terms and privacy policies.
Where you use a third-party service, your use may also be subject to that provider's applicable terms and policies.
9. PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and handle personal information.
10. INTELLECTUAL PROPERTY
All content on the CLEVERMIVAN website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to CLEVERMIVAN unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, sell, or otherwise use our content without our prior written permission, except where permitted by law.
11. PROHIBITED USES
You agree not to use our website:
• For any unlawful purpose.
• To violate applicable laws or regulations.
• To infringe the rights of CLEVERMIVAN or any third party.
• To interfere with the security or operation of our website.
• To attempt to gain unauthorized access to our systems.
• To submit false or misleading information.
• To engage in fraudulent, abusive, or harmful activity.
12. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms limits any rights, guarantees, warranties, or remedies that cannot legally be excluded or limited under applicable law.
13. LIMITATION OF LIABILITY
To the extent permitted by applicable law, CLEVERMIVAN will not be responsible for indirect or consequential losses arising from the use of our website.
This limitation does not apply where liability cannot legally be excluded or limited, including liability for rights, guarantees, or remedies that cannot legally be excluded under applicable consumer protection laws.
14. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs that CLEVERMIVAN directly incurs as a result of your unlawful use of the website or your intentional or unlawful violation of these Terms.
This clause does not limit any rights or protections you have under applicable consumer protection laws.
15. GOVERNING LAW AND CONSUMER RIGHTS
These Terms are subject to the laws applicable to the transaction and to CLEVERMIVAN's business, without limiting any mandatory consumer rights or protections that apply to you under the laws of your country or jurisdiction.
Where mandatory consumer protection laws apply to your purchase, those rights remain unaffected by these Terms.
16. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
Changes will not affect rights or obligations that have already arisen from an order unless required by applicable law.
17. CONTACT US
If you have questions about these Terms of Service, please contact us at:
support@clevermivan.com
CLEVERMIVAN